The Center for Children's Books


Graduate School of Library and Information Science
University of Illinois at Urbana-Champaign
Services

Free Services at the Center for Children's Books:

Center for Children's Books Reference Policy

It is the mission of the Center for Children's Books (CCB) to make information available to individuals requesting it. Reference service will be provided at all times the Library is open. The CCB provides a variety of services to meet informational needs within the limits of time, staffing, available resources, and the judgment of reference staff. The students, faculty, and staff of the Graduate School of Library and Information Science are our first priority, but we strive to assist anyone with a reference query. In-person inquiries take precedence over telephone or email requests.

Services include:

  1. Instruction and guidance concerning University of Illinois Library online catalog and other resources.
  2. Verification of bibliographic citations.
  3. Ready-reference information to well-defined, specific questions.
  4. Assistance using the library collection of reference materials.
  5. Referrals to other University Library departments, public libraries, or experts.

It is the philosophy of the CCB to provide excellent reference service within these principles:

  1. Accuracy of information
  2. Intellectual freedom
  3. Patron privacy
  4. Respectful atmosphere
  5. Timeliness of response

The CCB is staffed by Graduate Assistants and student volunteers from the Graduate School of Library and Information Science. Only the Graduate Assistants are able to field reference requests. Lengthy inquiries that would constitute in-depth research projects may be judged to be beyond the scope of the CCB's services.

Outreach

Our Outreach and Communications Coordinator enables us to connect with the professional and local community through such activities as storytelling and other programming with community organizations, external themed displays, special events, and participation in university-wide events such as the Youth Literature Festival.

For more information on outreach events and activities, contact the Outreach and Communications Coordinator by email at ccboutreach@illinois.edu or by phone at (217) 333-4132, or see the Outreach page.